TrendTera (“we”, “our”, or “us”) operates this website and store, including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with a seamless and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, or make a purchase through our website.

By using our Services, you acknowledge that you have read and understood this Privacy Policy

1️⃣ Information We Collect

We may collect or process the following personal information depending on how you interact with our Services:

  • Contact Information: Name, email, phone number, billing and shipping address.

  • Account Information: Username, password, preferences, and settings.

  • Transaction Information: Products you view, add to cart, purchase, return, or exchange.

  • Payment Information: Credit/debit card details, transaction details, payment confirmation.

  • Communications: Messages sent to us through contact forms, email, or other communication channels.

  • Device & Usage Data: Browser type, IP address, operating system, and other identifiers, as well as interactions with our website.

2️⃣ How We Collect Your Information

  • Directly from you: When you create an account, place an order, or contact us.

  • Automatically: Through cookies, analytics, or other tracking technologies.

  • From third parties: Service providers assisting with payments, shipping, or marketing.

3️⃣ How We Use Your Information

We use your personal information to:

  • Provide, process, and improve our Services.

  • Fulfill your orders, manage returns, and process payments.

  • Communicate updates regarding your account or orders.

  • Offer marketing or promotional communications (you may opt-out at any time).

  • Maintain security, detect fraud, and comply with legal obligations.

4️⃣ Sharing Your Information

We may share your information in limited cases:

  • Service providers: Payment processors, shipping companies, IT support, or marketing services.

  • Legal requirements: To comply with laws or respond to lawful requests.

  • Business transfers: In the case of mergers, acquisitions, or sale of assets.

We do not sell your personal information.

5️⃣ Cookies and Tracking

Our website uses cookies and similar technologies to enhance your shopping experience, remember your preferences, and analyze website performance. You can manage or disable cookies through your browser settings.

6️⃣ Children’s Privacy

Our Services are not intended for children under 16 years old, and we do not knowingly collect personal information from children.

7️⃣ Data Security & Retention

We implement reasonable security measures to protect your information. However, no online system is completely secure. We retain your data only as long as necessary to provide services, comply with legal obligations, or enforce agreements.

8️⃣ Your Rights (EU & Sweden)

If you are in Sweden or the European Economic Area, you have rights regarding your personal data:

  • Access and receive a copy of your data.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Withdraw consent where processing is based on consent.

  • Opt-out of marketing communications.

To exercise your rights, contact us via email at: [email protected]

9️⃣ External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies when visiting external sites.

1️⃣0️⃣ Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”

1️⃣2️⃣ Contact Us

For any questions or concerns about this Privacy Policy or your personal information: [email protected]

Email: [email protected]
Address: Karlstad , Sweden